I did not get my credits when donating

[Vsx 0]

On may 5th I donated 2500 rub to you for game credits and it was pending with my bank for maybe a week. I have not received my credits yet, could I get some assistance please? My account name is Vsx on the website

[Heatbeat 246]

1 час назад, Vsx сказал:

On may 5th I donated 2500 rub to you for game credits and it was pending with my bank for maybe a week. I have not received my credits yet, could I get some assistance please? My account name is Vsx on the website

Hi! We need a bit more info about your payment. Is it still pending? Maybe you can share here your transactions statement. I'll report about your case, stay tuned.

[Vsx 0]

Here is a picture of my PayPal invoice, the payment went through on May 8th

 

Спойлер

 

[Heatbeat 246]

37 минут назад, Vsx сказал:

Here is a picture of my PayPal invoice, the payment went through on May 8th

Thanks for info, administration is awared about your payments problems.

[GoldAion 951]

The problem is solved. The failure occurred due to the transfer of the site at the time of the transaction.
Thank you for supporting the project