*forum wouldn't let me edit* in very simple words , my ping on AionLegend without any Program is 116 , considering that your server is located in the same city , i should at least have that same ping , which is no where near what i'm getting , on GoldAion my ping is 190 average , i'm getting rather frustrated seeing people having a head start in the server , and thinking to myself GMs working on providing customization for the russian community which is 75% of the population and basically giving the middle finger to the 25% which is EU players . this kind of treatment and prioritizing secondary things such as shop over something so critical as "the game being unplayable due to high latency" doesn't inspire confidence what so ever , and from a random EU player perspective logically i wouldn't want to invest my or money in this kind of project . as for the softwares to help with my ping , everyone who ever played an MMO knows about them, no need to keep spamming , i understand that my ISP isn't perfect , and as u can read from my post i'm not looking for korean 9ms ping , i want something playable , which i'm getting from AionLegend , and considering its geographically located in the same Area as Gold Aion , i expect the same from you . anything less then that and its a shortage on your end not mine , cause as i recall on your home page , it was announced "THE PERFECT SERVER" . So Do or post something that is actually useful , other then blaming my ISP and promoting WTFast,WoWping.leathrix. RTL.Nimakin.MMOping..... otherwise that 25% of the population will be lost and with it any hope a non russian player ever joining the server......